Now for the six points related to Miles Law.
#2. The responsibility of every manager exceeds his authority, and if he tries to increase his authority to equal his responsibility, he is likely to diminish both.
#3. Managers at any level think they can make better decisions than either their superiors or their subordinates; managers seek maximum delegations from their superiors and make minimum delegations to their subordinates.
#4: Serving more than one master is neither improper nor unusually difficult if the servant can get a prompt resolution when the masters disagree. In fact, even with one job you can easily find yourself with more than one boss. Communicate early and often with your bosses and make sure they all have the same version of the truth!
#5. Since managers are usually better talkers than listeners. Managers have a monopoly on talking without listening. Force yourself to listen…you will be surprised at what you hear.………listen for a change.
#6: Being two-faced–one face for superiors and one face for subordinates– is not a vice but a virtue for a program manager.
Maxim #7: Dissatisfaction with services tends to rise rapidly when the provider of the services becomes bureaucratically bigger, more remote , and less flexible.
#2. The responsibility of every manager exceeds his authority, and if he tries to increase his authority to equal his responsibility, he is likely to diminish both.
#3. Managers at any level think they can make better decisions than either their superiors or their subordinates; managers seek maximum delegations from their superiors and make minimum delegations to their subordinates.
#4: Serving more than one master is neither improper nor unusually difficult if the servant can get a prompt resolution when the masters disagree. In fact, even with one job you can easily find yourself with more than one boss. Communicate early and often with your bosses and make sure they all have the same version of the truth!
#5. Since managers are usually better talkers than listeners. Managers have a monopoly on talking without listening. Force yourself to listen…you will be surprised at what you hear.………listen for a change.
#6: Being two-faced–one face for superiors and one face for subordinates– is not a vice but a virtue for a program manager.
Maxim #7: Dissatisfaction with services tends to rise rapidly when the provider of the services becomes bureaucratically bigger, more remote , and less flexible.
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